Why can’t I start a session?

Please check if any of these reasons explain why you cannot start a session:

• Do you have remaining unpaid invoices? Check in the Invoices Menu in your Organization settings.

• Did you reach your account quota? Check in the Quotas Menu in your Organization settings.

• Is the message “Your share quota is full” displayed? Check the share settings of your application(s) and adjust the share quota of your link/embed/sdk to fix the issue.