Managed Game Server Hosting (Clanforge) - Why is my server locked?

Multiplay temporarily locks a game server during sensitive operations to prevent server management actions, such as starting, stopping, or restarting the server. Operations in which Multiplay might lock a game server include: 

• Image installations

• Scaling changes

• Maintenance operations

Image installations

Multiplay locks all affected game servers while installing game images on a machine to prevent the game servers from starting up before the installation completes. Affected game servers are game servers configured to use the game image that the machine is installing or updating. 

Scaling changes

Multiplay locks game servers after scaling down the machine. Once the machine is capacity is necessary again, Multiplay unlocks the game servers. 

Maintenance operations

Multiplay locks game servers on machines before performing maintenance work, such as system updates.