Multiplay offers managed hosting, unmanaged hosting, and hybrid hosting (which is a custom combination of the two offerings). With managed hosting, we manage your game, monitor your processes, troubleshoot machine issues, and facilitate your game updates. Conversely, with unmanaged hosting, we supply you with the machines only. We cannot access the machines for troubleshooting or otherwise, but we’ll monitor network performance and outages for you.
Multiplay manages your machines, collects logs and analytic data, and troubleshoots hardware issues and operating system problems. |
You manage your machines. Multiplay has no access to your machines. |
Multiplay facilitates game updates with minimal or no downtime through our global mirror network. |
You manage your game updates. |