I'm trying to sign in to my account, but I see the error, 'Sorry, this link is no longer valid. Conversation Ip Violation...'

February 17, 2023 13:50
Updated

Symptoms:

I see the error, 'Sorry, this link is no longer valid. Conversation Ip Violation, conversation Ip:<ipaddress>, User Ip:<ipaddress>. How do I fix this?
I can't sign into my account.

Cause:

The error, 'Sorry, this link is no longer valid. Conversation Ip Violation...' is usually caused by more than one IP address hitting id.unity.com & api.unity.com at once.

This can be due to the use of a VPN/ Proxy, or the type of WiFi you are connected to.

Resolution:

Initially, please try disabling your VPN/ Proxy if enabled.

If the issue persists, try the following:

On your machine, go to the Start menu > type cmd and open the Command Prompt application.
Type ipconfig /release and press the Enter key.
Once the prompt returns, type ipconfig /renew, then press the Enter key.
Finally, type exit then press the Enter key to close the window.

Should the above fail to resolve the error, we recommend contacting your Internet Service Provider (ISP) for further assistance.

Related articles