I've received an email titled, 'Reminder: Your Collaborate data will be deleted'. What does this mean?

Symptoms:

• I've received an email titled, 'Take action now: Your Collaborate data will be deleted'. What does this mean?
• I've received an email telling me to become an active user, but I don't know what this means.
• I've been sent a reminder that my Collaborate data will be deleted. What do I need to do?
• I've migrated to DevOps. Why did I receive an email saying my data would be deleted?

Cause:

The email titled, 'Reminder: Your Collaborate data will be deleted' relates explicitly to projects initially saved in the cloud using Unity Collaborate, which were then migrated to Plastic SCM. Your Plastic SCM organization has been marked for deletion because you have remained inactive since this migration occurred.

Resolution:

The resolution differs depending on which course of action you want to take. Using the links below, jump to your preferred solution:

How do I prevent my data from being deleted?

I've migrated to DevOps. Why did I receive this email?

How do I download my Collaborate data?

How do I manually delete my data and cancel my legacy Plastic SCM subscription?

How do I prevent my data from being deleted?

To become an active user and prevent the deletion of your migrated Collaborate data, you must complete one of the actions described below:

• Write to a repository to perform one of the following actions:
  • Check in;
  • Open a code review; or
  • Create a changeset (push or check in), branch, attribute, or repo; or
• Upload or download 5MB of data.

See our documentation for a complete step-by-step guide for the above - https://docs.plasticscm.com/labs/main

I've migrated to DevOps. Why did I receive this email?

Unity DevOps has two components:

• Unity Version Control (formerly known as Plastic SCM)
• Build Automation (formerly known as Unity Cloud Build)

The DevOps migration process is for Unity Cloud Build users only. Currently, there is no official migration process in place for Plastic SCM users. 

If you got the email titled, 'Reminder: Your Collaborate data will be deleted', this means that you still have migrated Collaborate projects stored within the Plastic SCM servers. This data is separate from your new Unity DevOps Version Control organization.

If you are currently a Plastic SCM user and you prefer to use the Unity DevOps dashboard instead of the legacy Plastic SCM dashboard, you can download your repositories, upload them to your new Unity Version Control System (UVCS) organization, and cancel your legacy Plastic SCM Cloud Edition subscription. Please see the sections below for more information.

How do I download my Collaborate data?

To download your projects stored in Plastic SCM, you first need to have the Plastic SCM Cloud Edition application on your machine. If you don't have it already, you can install it here: https://www.plasticscm.com/download. 

1. Launch the Plastic SCM Cloud Edition and sign in using your Unity ID. After you're signed in, you see your repositories listed on the left of the screen.
2. Hover over each repository and click the blue Download repository button. A popup window appears.
   
   
3. Choose the file location to save the repro using the Browse button, then click Download.

How do I manually delete my data and cancel my legacy Plastic SCM subscription?

To delete your data from Plastic SCM, you must first have the Plastic SCM Cloud Edition application on your machine. If you don't have it already, you can install it here: https://www.plasticscm.com/download. 

1. Launch the Plastic SCM Cloud Edition and sign in using your Unity ID. After you're signed in, you see your repositories listed on the left of the screen.
2. Hover over each repository and click the Delete button. A popup window appears.
   
   
   
   
3. Click OK to go ahead and delete the repository.
   
   

To cancel your legacy Plastic SCM subscription, follow the instructions below:

1. Sign in at https://www.plasticscm.com/dashboard/subscriptions
2. Click the red Cancel button to cancel your Plastic SCM subscription.