Skip to main content
Search our knowledge base

An asset that I purchased has been removed from the Asset Store. How and where can I download it now?



  • Seleznev

    Не могу получить id и лицензию

  • Lily


    It looks as if this was resolved by our Support team! I hope everything is working well for you know.

    Please let me know if you have any further problems.

  • Lee Sung Hun

    Same problem.


    in the message,


    If you've already purchased it and need to download a copy, you can do so here.


    if click [ here ], just return to [ Home > My Assets ]

    What is this?



  • John Turner

    Same problem as above.

  • Jarvis

    Hello John,

    Thank you for your comment. I am sorry to hear that you are having an issue with an asset that has been removed from the store.

    Just incase you were not aware, there are actually 2 scenarios in which an asset will be removed from the store.

    The first will be if a publisher deprecates the asset, usually meaning that they can no longer provider support or updates going forward. If you have purchased this asset and downloaded it already before it was deprecated, you will always be able to re-download it in Unity again.

    The other scenario in which an asset will become unavailable is if it haas been removed by our Asset Store Team due to an issue with its content. If this is the case, the user will see a message simply stating that it is no longer available. In this scenario you will not be able to re-download or access the asset.

    I hope this has helped to explain things. If there is anything else you need, please feel free to email us at or alternatively, you can submit a ticket via this web form.

  • Jonathan Razzanti

    Actually, deprecated assets that we own are still in My Assets, and can still be searched for and downloaded

  • Jarvis

    Hello Jonathan,

    Thank you for your reply. I am sorry if my response above caused some confusion.

    Deprecated assets will still show under your account and can be searched for, providing you have purchased and/or downloaded the asset previously. For example, if a new customer tries to access a now deprecated asset, they will be met with a page to explain that it has been removed from the store.

    I hope this helps to clarify things. Thanks!


Please sign in to leave a comment.