Symptoms:
- I need to share an asset with another developer on my team.
- I want to consolidate all of my Asset Store purchases into one Unity account.
- I have purchased assets on a former employee's account and need to move the assets to a central account.
- I have purchased a Multi-Entity or Single-Entity asset license. How do I give my colleagues access to this asset?
Cause:
For security reasons, asset purchases are attached to the purchasing account. However, we understand there are different reasons why you may need to transfer assets between organizations.
Resolution:
Unity currently has three different ways of addressing asset transfers. Each process has different benefits and requirements, so you can explore and choose the one that best fits your needs.
-
Assigning the asset seat to a different user.
If you are looking at transferring your asset because this was meant for a different user, we recommend that you use our asset seat assignation system instead. This procedure is completely managed by you so it is faster. -
Requesting your asset migration with Unity Customer Experience.
If you would still like to have the asset completely transferred to a different Unity organization, you will need to submit a support request with the Unity Customer Experience team.
When submitting your ticket, please include the following information:
- Asset name
- Invoice number
- Email from the recipient account
Please note:
- For security reasons, only account owners can request an asset transfer and you may need to have access to both Unity organizations.
- Once an asset is transferred, we do not have the option to transfer it back.
- We are not able to transfer individual assets. We can only transfer all assets in an organization or an orders.
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Requesting a refund and purchasing in the correct account.
Alternatively, if you would rather have your asset associated with a different Unity ID and you have not downloaded the asset, you can request a refund by following the steps outlined in the article, 'How do I request a refund on an asset?'. Once your refund is approved, you can repurchase the asset using the correct Unity ID.
More Information:
Comments
6 comments
I really appreciate this topic being addressed. I cannot understand why there is no way to transfer licenses for asset store purchases. As a developer, I know this cannot be a difficult task. It's a database update. Change owner from x to y. Done.
Hi,
If I purchased assets on my private email and then I start the company. Are these assets still valid for the company I own?
Hi, I wanna share assets purchased to my developer, how can I do that...!!
This Article is a little bit helpful - at least it clearly states "can't be done" which is better than desparately looking for some answers in a Unity forum, always in doubt about how official or up to date a statement is.
However, it still feels a bit like a little punch in the gut.
The usecases are clearly there (and stated above in the article) and the work to implement and maintain this feature should not be that big - I'm with Brian Davis: This should be a feature - it should be a goal to support this. In case there are other reasons that we do not comprehend, conflict of interest, the article should clearly explain them.
I accidentally purchased assets for one organization, but meant to buy them for my personal organization.
The suggested workaround is:
"to invite the relevant person who requires access to the purchased asset to the Organization that the asset is tied to. Once this person is on the same Organization that the asset was purchased under, they will then have access to it."
But I can't invite my personal account to this other organization since they have the same email address.
Back in February, I accidentally purchased some assets without realizing I had the wrong organization selected in the store.
All my assets were purchased with the same email address and same asset store login. Now that my small team is finally moving forward with development, I noticed assets were missing and was hoping it was going to be easy to merge them all under the same org. Sadly, that's not the case.
Any chance Unity is looking into allowing asset ownership/assignment between orgs?
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