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I have accidentally purchased a subscription. Can you please cancel it?

Comments

5 comments

  • RUDR jain

    Hi I made an accidental purchase of unity plus license. Please help me cancel it and please refund the amount 🙏

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  • Derek

    Hello SchoolKing and Daniliuc Claudiu Lucian

    I'm sorry to hear you're experiencing issues.

    @Daniliuc Claudiu Lucian it appears that your issue was resolved by my colleague just after you submitted this request. Please feel free to let me know if you have any other follow up questions. 

    @SchoolKing If you could reach out to support@unity3d.com to let us know the details of the error me and my team will do our best to clear up any concerns you may have. 

    Please feel free to get back to me if you have any follow up questions. 

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  • SchoolKing

    That's Exactly It!

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  • Daniliuc Claudiu Lucian

    I want to tank you to unity3d for stealing money from my bank account with a subscription that do not exist.

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  • Derek

    Hello RUDR. 

    Derek from Unity Customer Service here. Thanks for reaching out to us. 

    I can see that you've already reached out via our chat service and the license has been cancelled refunded. 

    All the best. 

    Derek.

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