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Why can’t I download an Asset?

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32 comments

  • Rory

    Hi Gabrelik, 

    Thanks for contact us. Sorry to hear that you are having issues downloading your assets. 

    Since you sent a ticket to Customer Service, they will handle your particular request over the ticket number 819728. You will expect a reply by the end of today.

    0
  • Rory

    Hi Mesha Hylton, 

    Thank you for contacting us. Sorry to hear that you are having issues opening projects in the Editor.

    Since you have sent a ticket to Customer Service 820928, you can expect a response by the end of today.

    0

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