Symptoms:
- I have entered my password incorrectly too many times and I am now locked out of my Unity account.
- I am trying to log in to my Unity ID but I'm not receiving my Two Factor Authentication (TFA) code.
- I have been asked to enter a verification code while trying to log in.
- When I log into my account, I receive an error that my account has been disabled.
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I receive the error message 'Sorry, this link is no longer valid. Conversation Ip Violation'
Resolution:
The resolution differs depending on the behavior or error you see when signing into your account. Using the links below, jump to the article for your specific issue.
- I am trying to log in to my Unity ID but I'm not receiving my Two Factor Authentication (TFA) code: 'I am not receiving my TFA code'.
- I have been asked to enter a verification code while trying to log in: 'I have been asked to enter a verification code while trying to log in. Why did I receive this?'
- When I log into my account, I receive an error that my account has been disabled: 'Why is my Unity ID account blocked?'
- I receive the error message 'Sorry, this link is no longer valid. Conversation Ip Violation': 'I'm trying to sign in to my account, but I see the error, 'Sorry, this link is no longer valid. Conversation Ip Violation...'
If your Unity organization has been locked, please see the article, 'Why has my Organization been locked?'
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