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How do I find my license serial number?

Comments

12 comments

  • Jason Marsh

    https://store.unity3d.com/account/licenses

    Much more accurate way to find your license if you have a 5.x license

    1
  • Lily

    Hi Jason,

    Thanks for the feedback!

    Yes, if you are a perpetual license holder or an old subscription user, then you can find your serial keys, if attached to your Unity account, at 'https://store.unity3d.com/account/licenses'.

    If you purchased your license after 28th June 2016, then please follow the above steps!

    0
  • AHMET SEVGİ

    UNITY PLUS OR PRO 

     

     

    1
  • Lily

    Hey Ahmet,

    Are you having issues finding your serial key? If so, I would recommend contacting our Customer Services team on support@unity3d.com. They will be able to track this down for you, if the above instructions are not helping!

    0
  • Inna Beltek

    Hi! I received my license key but when I’m trying log in to Unity with this key it cause an error «serial expired on Thu Mar 08 16:00:20 GMT 2018...” I bought it just today

    0
  • Lily

    Hey!

    Sorry to hear you were having some issues activating your license! Looking at your account, I cannot find a specific subscription or serial key.

    If you are still having issues, please submit a ticket with our support team who will be able to assist!

    0
  • Mark Barnes

    The email invitation from Unity currently does not include serial number information. It's useless, please fix.

     

    Hello,
     

    SoAndSo has assigned you a Unity Teams Basic seat in organization: my-org.

    What’s in your plan?
    Your plan: Unity Teams Basic subscription gives you exclusive levels of access to Unity Teams Basic features. Click here to get an overview of what’s included.

    If you think that this seat should have been assigned to someone else, please let your administrator know.

    Please go to support.unity3d.com to get help with any questions about your Unity ID, account, organization(s) and subscription(s).

    Sincerely,
    The Unity Team

    0
  • Rory

    Hi Mark,

    Thanks for contacting.

    I have just replied to the ticket number #813979. Please, feel free to reach out again if you need further assistance.

    0
  • Yuli Levtov

    The e-mail that gets sent when assigning yourself a set does not contain the serial number. It is also not present on the Unity ID/My Seats page. How am I supposed to find the serial number?

    0
  • Ingrid

    Hi Yuli,

    Thanks for reaching out.

    This article is fine. However, in our recent version of the Hub, there was a problem that caused you to fail to activate your personal license. I have replied to your ticket#1172153. I hope it can solve your problem.

    Please, feel free to reach out again if you need further assistance. Thank you.

    0
  • P. Struijk-Wilbrink

    Hi, the email still does not include the serial number. I'm trying to add a Pro license, but no luck. Where can I get the licence key? 

    0
  • Ingrid

    Hi Maarten,

    Thanks for reaching out.

    I have answered your question via #1182765. May I ask you to check your mailbox? If you have more questions, please let me know. 

    Have a nice week!

    0

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