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How do I activate my license?

Comments

19 comments

  • JCP

    This is not working anymore.

    0
  • Mike Weicker

    I've been fighting with mine for a few hours tonight and I finally got it to work by deleting my license files (*.ulf) in C:\ProgramData\Unity

    Then restarting Unity and it asks you to activate your local copy again.

    2
  • Maru

    Hi there,

    The process is still working from my testing just now. As Mike has said, any old license files may cause this process to not work so clearing out any pre-existing license files before completing this process may resolve any issues you have.

    If you still get any issues, please don't hesitate to raise a support ticket.

    0
  • matthew donovan

    I downloaded Unity with a personal account and it never gave any chance to activate it. It directly tries to authenticate the license then errors... I tried multiple things nothing is working.

    0
  • Pablo Farias Navarro

    I'm on a Plus license yet license activation is a never-ending issue. Almost every time I open Unity I have to re-activate, enter the serial and it says it's reached a maximum number. Then I close it, open again and sometimes it works, sometimes it doesn't. I think there are some really serious issues here and it's very frustrating.

    1
  • Maru

    Hi both,

    I am very sorry to hear about the issues you are having.

    It sounds like something might be up with your accounts - please don't hesitate to make a support ticket via the link here and we'll be more than happy to help you with your issues.

    1
  • shahin dezi

    I have unity 5.3.4p3 version ,ca I buy plus or pro for this version ?

    0
  • Maru

    Hi Shahin,

    Unfortunately, we do not sell licenses for specific versions. If you would like to use this version, the current subscriptions we have on offer do work with earlier versions, as an active subscription lets you use whichever version of Unity you wish.

    0
  • Spyridon Passas

    Greetings. Seems like Unity Hub doesnt seem to update my license which i just bought today to the unity editors at all. 

    1
  • rick.blacker

    All of a sudden my Pro license won't activate. Had Unity on two machines activated with the same license. Reinstalled Windows on one, reinstalled Unity.  Tried to put the key back in to the reinstalled Unity.  Now everything is messed up on both instances of Unity... 

    I recall having issues before. Why is this so difficult?

    0
  • Hazel

    Hi Rick,

    My apologies you are having issue activating the license on your machines.

    Please follow the steps in the following article to return both the activations:

    https://support.unity3d.com/hc/en-us/articles/205056069-How-do-I-return-the-activations-on-my-Pro-Plus-license-

    Once you have return the activations, you can activate your license again.

    0
  • Michael Thomas Slattery

    Is this company still in business? I don't see how after trying to activate for a couple of hours and finding the comments replete with others in the same boat. Looks like a cool pro

    duct on utube and would be willing to pay some for it if there wasn't all the BS.

    0
  • Mike Ulloa

    I am new to unity and for the life of me I cannot get the app to work. It keeps bringing me into the Unity Hub, and tells me I have no valid license. It will not let me log in and I cannot get it to work. So far this app is the worst.

    0
  • Software Creative_26

    How  to use this License Key for Unity 3D?. 

    0
  • Software Creative_26

    How  to use this License Key for Unity 3D?. 

    0
  • Lily

    Michael and Mike,

    Sorry to hear you have had some problems activating!

    I can that this was a little while ago, but if you still want help getting set up, please reach out to our Customer Service team. They will be happy to advise you on the problems you are encountering in the activation process.

    You can contact them here!

    0
  • Lily

    Software Creative, 

    It sounds as if you have a specific serial key to activate. When you go through the activation process listed above, you will have the option to input you Plus or Pro serial key!

    If you are having problems with this, please send a request through to our Customer Service team, who can help! If you can, include some screenshots and this should help them to diagnose the issue as quick as possible!

     

    0
  • antonio rojas

    My Plus license doesn´t let me choose the dark theme or any other plus features. 

    I reactivated several times on HUB but nothing happens. 

    Please, help.

    0
  • ahmedaniss

    i fix this problem here https://youtu.be/szKRkdlPVuQ

    0

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