I have an issue downloading an idvinc.set file to activate my SpeedTree floating license

Symptoms:

• I have an issue downloading an idvinc.set file. 
• I need to activate my SpeedTree floating license, but I don't have files to activate it. 
• How can I get a configuration file (idvinc.set) and my license file? 

Cause:

To proceed with setting up your SpeedTree floating license, you will need two files: idvinc.set and your unique license file.

Resolution:

If you haven't got your license file, please submit a request via our Support form before proceeding with the setup. Please share the below information when you submit a ticket.:

• Product: SpeedTree Floating license
• Company name
• Project name or license number
• A concurrent seat count
• A hostname of the machine that will act as your license server
• A static MAC address from the server machine
• Whether your server machine is virtual or physical

Once you submit a ticket, our Customer Experience Cloud+ team will provide a license within 1 - 3 working days via your ticket. 

More information:

SpeedTree Documentation: Licensing guide
How do I activate my SpeedTree license?