How do I renew my Unity subscription? – Unity

Symptoms:

I have finished my 12-month subscription and am now in 'flexible' status.
I want to renew my current subscription for another 12 months immediately.
I want to change how my subscription will renew.
I purchased my license through the sales department. How do I renew it?

Cause:

As with all Unity subscriptions, these automatically renew once the initial commitment period is over.

Plus, Pro and Enterprise subscriptions purchased before June 1, 2020, automatically renew into a 'flexible' paid monthly status, which can be canceled at any point.

New Unity Plus, Pro, and Enterprise subscriptions purchased after June 1, 2020, automatically renew for another 12-month commitment period unless automatic renewal is switched off before renewal.

Please note: The online renewal process is only available to users who have purchased their subscriptions through the website. If you have previously purchased your subscription through the sales department, please contact your Unity account executive directly.

Resolution:

If you are the billable owner of a Unity organization, you can use your account settings dashboard to change how your current Unity subscription will renew.

You can choose to pre-pay your subscription or pay in monthly installments. See the following steps on this below:

Visit id.unity.com and sign in to your account associated with your subscription.
Click Organizations to the left of the screen.
Click the name of the organization which contains the subscription you wish to renew.
Under the Subscriptions heading, click Manage (the cog icon).
Click the Manage Subscription tab.

On the Manage Subscription tab page, there are three renewal options:

Monthly (only available for subscriptions purchased before June 1, 2020)
1 year, paid monthly
1 year, prepaid

Immediate Renewal of your subscription:

The Subscriptions tab offers two renewal start date options: Immediate or Scheduled.

Scheduled Renew: Choose this renewal option to renew your subscription once your initial 12-month commitment period ends.

Immediate Renew: Choose this renewal option to renew your subscription immediately. If you select this, you make your payment as soon as you click Save.

Use Immediate Renewal to make immediate changes to your subscription. For example, you are increasing or decreasing the number of seats on your current subscription.

Please note: The option to decrease seats is only available if your subscription is currently in a monthly 'flex' plan or if you choose 'Scheduled Renew'. The change will take place once the first commitment period is over.

After selecting your renewal and seat options, click Save at the bottom of the page to move to the payment page.

More Information:

For information on disabling automatic renewal on your subscription, see the Unity knowledge base article 'How do I cancel my subscription?'.

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