How do I become a Unity Live Help Expert?

This article provides guidelines on what criteria you need to apply to be a Unity Live Help community expert. Unity will notify the community as soon as the expert application is available; for now, use this article to familiarize yourself with the application process.

Community Expert criteria

To ensure a high level of quality, we have set criteria that every Community Expert should qualify. Here are the criteria that as an applicant you should satisfy to become a Community Expert

• Your Unity Connect profile should be at least 80% complete so that we can validate your skills and past projects.
• You should have at least two years of experience working in Unity.
• You should fulfil at least one of the following requirements:
  • You are an Intermediate, Advanced, or Expert Unity user
  • You have been a Unity Pro account holder for at least six months
  • You are an Asset Store publisher with at least one published Asset rated 4 stars or above
• You should fulfil at least one of the following requirements:
  • You have posted answers on the Unity Forums
  • You have answered questions on Unity Answers
  • You have a Github account with valid projects
  • You have active StackOverflow account which you use to provide solutions on Unity specific problems.
• You have passed a 15-minute expert assessment conducted by Unity.

Pick your role(s)

We have four roles on Unity Live Help: programmers, artists, designers, and generalists. Choose or more roles that match your skills and expertise.

• Programmer: A community expert specializing in scripting and programming.
• Artist: A community expert specializing in 3D or 2D content.
• Designer: A community expert specializing in game design areas such as level design, gameplay, and narrative design.
• Generalist: A community expert with extensive knowledge across Unity

Add your skill tags

Add at least three skill tags that represent your skills and expertise. Below are some examples of possible skill tags:

• Skills: Programming, Networking, Animation, Rigging, Gameplay Design, 3D Modeling
• Languages: C#, Javascript, C++
• Features: Unity 2018, Cinemachine, Mecanim, Collision, Physics, Shaders
• Platform: VR, AR, PC, Console, Android, Oculus
• Style: 2D, 3D, Low Poly, Realistic, Stylized
• Game Type: RPG, FPS, Shooter, Roguelike

Add your preferred language

Add all languages which you are comfortable using to provide help to community members. You should have a good degree of fluency in each language you choose.

Add your years of Unity experience

Choose the option which most accurately represents the amount of Unity experience you have. 

Set your instant request rate

Your instant request rate is your rate-per-minute for any request you take. All rates are in USD. We only send you requests that are above or at the minimum rate you set. if you set your minimum rate to $1 per minute, Unity Live Help notifies you of all requests that match your skills on the platform. 

Set your direct booking rate

Your direct booking rate is the rate-per-minute for customers who specifically request you. All rates are in USD. Customers who want to book you for a scheduled session pay this rate. Set a rate that matches what you and your customer are both comfortable with.

Submit your application

When Unity Live Help begins accepting applications, open your form, ensure it is complete, and click "Submit". Unity Live Help will contact you within 2 business days about your application.

Become a Unity Verified Expert

Once your expert profile is complete we recommend you apply to become a Unity Verified Expert. Unity Verified Experts will receive the following benefits:

• Priority access to all submitted requests before non-verified experts.
• A Unity Verified Expert badge displayed on your expert profile.
• An early sneak peek of new tools and features on the platform.

Send an email to livehelpexperts@unity3d.com for more information on how to become a Unity Verified Expert.