How do I get connected with an expert?

If you are a first-timer, or an existing user who wants help from a new expert or help in a new category, click Get Live Help and submit the request form to initiate an instant request. Unity Live Help broadcasts your request to all experts who are online and available. Any expert who matches your criteria and feels confident about offering you the correct solution can accept your request.

While waiting for an expert to accept your request, you can see real-time information on the search progress. 

More information

You can directly connect with any Unity Live Expert you have already worked with. See How do I connect with an expert I previously interacted with? to learn more.

See How do I post a request? to learn more about providing quality information about your problem.