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How can I see serial numbers assigned to my Team?

Comments

11 comments

  • Pee Nine95

    Peenine735@gmail.com

    0
  • Mark Barnes

    I am an Owner of the Ogranization and there is not serial number information on this page or any any page for Unity Teams Advanced Free Trial subscriptions.

    3
  • Rory

    Hi Mark, 

    Thanks for contacting us. 

    Unity Teams Advanced free trial does not require a serial number. You will see your subscription under "subscriptions tab".

    I will send you specific details regarding your account in the email you have created to us. 

     

    0
  • Md Mahid Sarkar

    i need a sirial number for run my account

     

    0
  • Yuli Levtov

    These instructions seem to be wrong - I don't see any serial numbers on my Organisation's page...

    0
  • Ingrid

    Hi Yuli,

    Thanks for reaching out.

    This article is fine. However, in our recent version of the Hub, there was a problem that caused you to fail to activate your personal license. I have replied to your ticket#1172153. I hope it can solve your problem.

    Please, feel free to reach out again if you need further assistance. Thank you.

    0
  • Tim Garthwaite

    Hello, I'm a manager of the organization, but I can't see keys. Unity Hub doesn't seem to understand that I've been assigned a seat. I've tried relaunching the app, and logging out and back into Unity Hub.

    0
  • Jarvis

    Hello Tim,

    Thank you for your recent comment. I am sorry to hear that you are having an issue with your license seat.

    I can see that you have submitted a ticket with our team, so they will reach out to you via email to help you with that shortly!

    If there is anything else you need in the meantime, please feel free to email us at support@unity3d.com or alternatively, you can submit a ticket via this web form.

    0
  • John Glasburg

    instructions are wrong, there is no license information.

    0
  • Wajdi Azar

    The instruction provided on this page are wrong, you wasted my time for over 30 mins going back and forth and I can't find none of what you are presenting, maybe you changed the website or sth

    0
  • Jarvis

    Hello Wajdi,

    Thank you for your comment and I am sorry to hear that you have experienced some problems trying to lookup and manage your serial numbers.

    Just to make you aware, you will only be able to follow the steps above if you are a Manager or Owner within the Organization that that subscription is purchased under. If you are only a User within that Organization, then you will not be able to follow this process, as explained above.

    There have been no major updates to the Unity ID system, so this process is correct and working as intended.

    I hope this has helped to clarify things and if there is anything else you need in the meantime, please feel free to email us at support@unity3d.com or alternatively, you can submit a ticket via this web form.

    0

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