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How do I delete an Organization from my account?

Comments

44 comments

  • Markus Hofer

    can you maybe *make it possible*?

    14
  • Ross Bohner

    We need to acknowledge that the comments made above by the customers are valid use cases and that there is a problem with the usability of the site in this particular area.  There needs to be confirmation that this is a problem and a bug report should be created.

    4
  • Ross Bohner

    Is this a technical or a business decision to not allow removing of organizations? I am extremely surprised this is not a basic functionality and it violates the basic CRUD (create, read, update, delete) expectations users' have for any web service object they create.  Here is an explanation of what users expect 

    4
  • Josef Wienerroither

    Oh Lordy .... i created an organization by mistake, and even named it THQ Nordic .... Of course i'm NOT the owner  of THQ Nordic ...

    Looking for a way to remove the org, i landed here
    Please, please introduce the option to delete an organization !

    4
  • Hazel

    Hi all,

    A piece good news to share to everyone is that deleting of empty organization is now official and live!

    We have updated the article so you can follow the steps outline and proceed to action on it.

    This has been possible with all your feedbacks provided to us and we will continue to strive in improving the tools for our users.

    3
  • Scott Beeson

    Can you please stop saying the same thing over and over again? We understand that a default organization is created when you create an ID.  We understand that those default organizations cannot be deleted.  What I don't understand is why I can't CHANGE my default organization and then delete the automatically created one. 

    I also don't understand why I can't assign someone else as an owner and then leave the useless organization.  That would be a workaround.  But nope, that isn't an option either.

    3
  • Kenny Roy

    +1,000,000 for making this a thing.  I went buck-wild with organizations not knowing they couldn't be deleted.  Please prioritize this

    3
  • Tonci Jukic

    It would be really great to be able to do this.
    Not being able to change default org obviously affects even paid services (like Learn Premium).

    It is unacceptable that we can't use a service because you don't have the basic functionality for profiles.

    Learn Premium is part of the Plus and Pro subscription which is assigned to the organization we want, but Learn is always pinned to the default organization that is not necessarily the one with the subscription.

    How is this even a thing?
    Do you need help with the account/customer-features/web development?

    3
  • Tonci Jukic

    This is now even a problem / e.g. Unity Learn Premium starts on a random org... So now I don't have it on my main org with sub, but some random org got a trial assigned.

    2
  • Ville Nousiainen

    Yes, please make this a thing.

    I've had my "DO NOT USE" organization in limbo for almost two years now.

    The very least let us hide unused organizations so they won't show up in dropdown menus in unity editor etc.

    2
  • Richard Irons

    As far as I can tell there is no way for me to have avoided being given an autogenerated "unit-sdkfjghbskildfuvyg" organization when I created my account, which obviously I never intended to use since I immediately was added to my company's organization. So now I just have this other pointless organization against my account. Come on, this is easy!

    2
  • Francine Walker

    +1 for a fix

    1
  • Scott Beeson

    It's also really awesome that after renaming an organization the URL stays the same.  https://id.unity.com/en/organizations/fusionscott

    1
  • S. Tarık Çetin

    I finally could delete my two empty organizations, both named "-removed", created ages ago.

    1
  • Scott Beeson

    I thought I'd be cheeky. I created a fake email address and signed up for a Unity ID. I added that ID as an owner on my organization and tried to remove my real account.  Nope: Member is an admin responsible for subscription payments and therefore cannot be removed from this organization

    This is ignorant.

    1
  • Eli Weston

    Really, you can't delete accounts owned by yourself? That's ridiculous.  

    1
  • Scott Beeson

    Just wow.  You guys should look up the definition for "Default" and "Workaround".  And recommending I rename the org named "DefaultOrganizationThatShouldHaveNeverExisted"?  Just brilliant.  Maybe I'll try that...

    1
  • Nahuel Bergamo

    +1 to making this a thing.

    1
  • Clément Girault

    I get this message... "order exists, organization can not be removed." There is no order that I can see. No mention of what do, of course.

    0
  • Scott Beeson

    WHAT IS HAPPENING?!

    What email?  Was there a question that I had changed the name? I said it like 3 times.

    I feel like I'm taking crazy pills!

    0
  • Scott Beeson

    Renaming it to DefaultOrganizationThatShouldHaveNeverExisted is not a workaround.  I want it gone.

    0
  • Steffen Dyhr-Nielsen

    @Hazel

    This is great news, but unfortunately the naming workaround for the default organization is not sufficient in my case, as my paid subscriptions are on a "non default" organization that I need to keep, and I need to delete the other "trial" organization that turns out to be "default".

    So please enhance the solution to mark a specific organization as the default.

    0
  • Hazel

    Hi Kenny,

    Thank you for your feedback. 

    If there is any update for deleting organizations being made possible, this article will be updated accordingly.

    0
  • Lily

    Hi Steffen,

    Sorry to hear you are still having some problems with this! Unfortunately, at this time, it is only possible for empty organizations to be deleted.

    It seems that you have a bit of a unique situation, however, as this is affecting your license management.

    Please feel free to reach out to our Customer Service team here, as I believe we may have a potential workaround for your case!

    0
  • David Jung

    Not a very friendly on-boarding experience.  The default Organization was my login, so it wasn't clear there was a default organization, so I hit the create, only to discover I can't delete it.  Now wasting time figuring out it isn't possible.  Will not recommend.

    0
  • Mário Junior

    And Transfer Assets, must be a great thing too, because you cannot choose which organization they will be bound when you redeem them via code.

    0
  • Scott Beeson

    I still get "Default organization can not be removed."

    And I can't figure out how to change the organization I want to keep to the default.  So I'm stuck with

    0
  • Ingrid

    Hi Scott,

    Thanks for reaching out.

    I'm sorry, please refer to the article “Default Organizations also cannot be deleted, but a workaround is to rename them”. 

    I hope it helps.

    0
  • Unity AJ_KR

    Hi Zechariah, 

    Thanks for the comment. 

    Can you let me know more information about the link to the organization?

    I've checked that the existing organization number (ID) doesn't change even though we change the name of its organization. 

    0
  • Austin Miller

    For me its more of a visiblity thing. Its just annoying to constantly have to see it whenever I am trying to get to an Organization when I know I am not going ever use it. I am curious if there would be a way to just archive it, give it an archived variable that doesn't actually delete the organization, just make it so it doesn't show up in your list of organizations anymore.

    0

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