Question:
- I reduced the number of users on the legacy Plastic SCM dashboard recently. However, my invoice and payment include the previous number of users. How do I change it?
Answer:
Legacy Plastic SCM Cloud Edition invoices are issued seven days before renewal. The invoice is sent to you by email beforehand.
By receiving the invoice before your renewal date, you can verify the details on the invoice are correct and request changes if needed, such as user reduction, before the final invoice is generated. This change takes effect on the next renewal invoice.
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