[Account] I have less than three users and 5GB, which is now free. When reactivating my Plastic SCM subscription, I was charged $7. Why?

 

Cloud Edition is now free for up to three users and up to 5GB. If you are below that number, you will not be charged in future invoices.

 

However, when a customer reactivates an account, we apply the minimum charge (in this case, one user at $7).

 

The reason for this is that we want to avoid a customer exceeding that volume, start a subscription, cancel before the initial 30 days, reactivate if for free, cancel again, and so on.