Symptoms:
- I signed up for a Unity Mars free trial, but I don't want to continue to subscribe. How do I cancel?
- How do I turn off automatic renewal for Unity Mars?
Cause:
Unity offers a free trial of Unity Mars for 45 days. After the 45 days, the Unity Mars subscription will automatically renew into a 12-month commitment period, either paid monthly or prepaid, depending on what you chose when initially signing up for the Mars free trial.
If you don't want your subscription to roll into a 12-month contract, you must turn off automatic renewal before your free trial ends.
Resolution:
To switch off automatic renewal for your Unity Mars subscription, follow the below steps:
- Sign in at id.unity.com.
- Click Organizations to the left of the screen.
- Click the organization with your Unity Mars subscription attached.
- Click on the cog icon to the right of your Unity Mars subscription.
- Click the Manage Subscription tab.
- Scroll to the bottom of the page and click I want to cancel auto-renewal.
- Select your reason for canceling from the pop-up window and click Continue.
This cancels your Mars free trial once the 45 days are over.
If you decide to turn off automatic renewal by following the above steps part way through or at the start of your free trial, you will still have access to the service until the 45-day free trial is over.
More Information:
Comments
0 comments
Please sign in to leave a comment.