Symptoms:
- When I try to publish my game into Unity Play, I see the error "Something went wrong: Failed to Receive Data". How do I fix this?
- After seeing the error "Something went wrong: Failed to Receive Data", when I close out the Publish window, the console says "Curl error 56: Receiving data failed with unitytls error code 1048578". How do I fix this?
- The publishing upload screen gets to 7%-27% before giving me an error.
Cause:
We are aware of some issues surrounding the mini-game templates downloaded and opened through the Learn tab within the Hub. Whilst we work on fixing the root cause of these problems, we have some workarounds for you to publish your games to Unity Play.
Resolution:
If you have finished your project but cannot publish it through the Editor, you can publish your project manually at play.unity.com:
- Build your project to WebGL - you can find the steps for this in the Learn Tutorial, How to publish for WebGL.
- Go to the location of the WebGL build on your machine.
- Zip the folder.
- Go to play.unity.com and sign in.
- Click Post in the top right corner of the page.
Drag & drop your zipped WebGL folder into the box or click Upload File and find your project in the file explorer.- Fill out the details for your game. When you're done, click Save.
If you haven't finished or started your project, creating a new project using the included templates rather than the Learn tab will resolve many issues encountered during publishing:
- Launch the Hub and sign in to your Unity ID.
- Click Projects to the left of the screen.
- Click the blue NEW button to the right of the screen.
- The New Project window opens.
- On the right side of the New Project window, scroll down to find the template you want to/ are using (download the template if needed).
- Click the blue CREATE button & follow the on-screen instructions (if applicable).
- Your new project will launch (this may take several minutes).
More Information:
Comments
5 comments
I'm having a similar problem:
However, i'm not using a template Microgame; as a test scenario, I created a scene with only a sphere that falls on a cube. It compiles but when i want to publish it from the editor (using the WebGL Publisher), i get "Something Went Wrong" and "HTTP/1.1 500 Internal Server Error"
Hello Doker2030
Thank you for your comment. I am sorry to hear that you are having some issues here. I can certainly help you with this.
As this is a little bit technical to advise on, it is best that I open a ticket for you and reach out to you via email with some troubleshooting steps. I will be in touch shortly!
If there is anything else you need in the meantime, please feel free to email us at support@unity3d.com or alternatively, you can submit a ticket via this web form.
I'm having a similar problem. The game is built and can be played on a local host but when I drag the zipped folder to post it the game uploads but won't play. It just loads up 90% then does nothing.
"Unity Play" sounds like it might be about coming together and having fun. Think of it like playing games or doing activities with friends or a group. When people have unity, it means they are working together and getting along well.
So, "Unity Play" could be about doing things together, enjoying each other's company, and having a good time as a team. It's like playing and having fun while being united or connected with others.
If you encounter the error "Something went wrong: Failed to Receive Data" when trying to publish your game in Unity Play, you can try the following steps to troubleshoot and potentially resolve the issue:
1. **Check Internet Connection:**
Ensure that your internet connection is stable. A reliable and uninterrupted internet connection is essential for uploading content to Unity Play.
2. **Unity Version:**
Confirm that you are using a compatible and up-to-date version of Unity. Check for any available updates and install them if necessary.
3. **Project Settings:**
Verify your project settings in Unity. Make sure that your project settings, especially those related to the deployment and build target, are configured correctly.
4. **Unity Play Service Status:**
Check the status of Unity Play services. Sometimes, platform-specific issues or maintenance can affect the publishing process. Visit the Unity status page or forums to see if there are any reported issues.
5. **Firewall and Antivirus:**
Temporary disable your firewall or antivirus software to check if they are blocking the connection. If the issue is resolved after disabling them, you may need to add exceptions for Unity or configure your security software accordingly.
6. **Network Proxy Settings:**
If you are using a network with a proxy, ensure that your proxy settings are configured correctly in Unity. You may need to check and adjust proxy settings in Unity preferences.
7. **Rebuild and Retry:**
Try rebuilding your game and attempt to publish it again. Occasionally, issues during the build process can lead to publishing errors.
8. **Contact Unity Support:**
If the problem persists, consider reaching out to Unity Support for assistance. Provide them with detailed information about the issue, including any error messages you receive.
Remember to back up your project before making significant changes, and always follow best practices for version control to avoid data loss. If the issue persists, Unity's support channels are the best resource for resolving technical problems related to Unity Play.
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