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When I try to publish my game into Unity Play I see the error "Something went wrong: Failed to Receive Data". How do I fix this?



  • Doker2030

    I'm having a similar problem:

    However, i'm not using a template Microgame; as a test scenario, I created a scene with only a sphere that falls on a cube. It compiles but when i want to publish it from the editor (using the WebGL Publisher), i get "Something Went Wrong" and "HTTP/1.1 500 Internal Server Error"

  • Jarvis

    Hello Doker2030

    Thank you for your comment. I am sorry to hear that you are having some issues here. I can certainly help you with this.

    As this is a little bit technical to advise on, it is best that I open a ticket for you and reach out to you via email with some troubleshooting steps. I will be in touch shortly!

    If there is anything else you need in the meantime, please feel free to email us at or alternatively, you can submit a ticket via this web form.

  • dan Pooley

    I'm having a similar problem. The game is built and can be played on a local host but when I drag the zipped folder to post it the game uploads but won't play. It just loads up 90% then does nothing.

  • Harry willson

    "Unity Play" sounds like it might be about coming together and having fun. Think of it like playing games or doing activities with friends or a group. When people have unity, it means they are working together and getting along well.

    So, "Unity Play" could be about doing things together, enjoying each other's company, and having a good time as a team. It's like playing and having fun while being united or connected with others.

  • Micheal Robert

    If you encounter the error "Something went wrong: Failed to Receive Data" when trying to publish your game in Unity Play, you can try the following steps to troubleshoot and potentially resolve the issue:

    1. **Check Internet Connection:**
       Ensure that your internet connection is stable. A reliable and uninterrupted internet connection is essential for uploading content to Unity Play.

    2. **Unity Version:**
       Confirm that you are using a compatible and up-to-date version of Unity. Check for any available updates and install them if necessary.

    3. **Project Settings:**
       Verify your project settings in Unity. Make sure that your project settings, especially those related to the deployment and build target, are configured correctly.

    4. **Unity Play Service Status:**
       Check the status of Unity Play services. Sometimes, platform-specific issues or maintenance can affect the publishing process. Visit the Unity status page or forums to see if there are any reported issues.

    5. **Firewall and Antivirus:**
       Temporary disable your firewall or antivirus software to check if they are blocking the connection. If the issue is resolved after disabling them, you may need to add exceptions for Unity or configure your security software accordingly.

    6. **Network Proxy Settings:**
       If you are using a network with a proxy, ensure that your proxy settings are configured correctly in Unity. You may need to check and adjust proxy settings in Unity preferences.

    7. **Rebuild and Retry:**
       Try rebuilding your game and attempt to publish it again. Occasionally, issues during the build process can lead to publishing errors.

    8. **Contact Unity Support:**
       If the problem persists, consider reaching out to Unity Support for assistance. Provide them with detailed information about the issue, including any error messages you receive.

    Remember to back up your project before making significant changes, and always follow best practices for version control to avoid data loss. If the issue persists, Unity's support channels are the best resource for resolving technical problems related to Unity Play.


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