- I have been given a subscription voucher and do not know how to redeem it.
- I cannot find where to enter my product code on the Unity store.
Subscription vouchers and product codes are often obtained as part of a promotion, marketing campaign, competition prize, or provided by Unity directly.
These work differently to discount or promotional codes, which are applied on the Unity Store at checkout. As such, they need to be redeemed within your Unity ID and not at checkout on the store page where you would typically purchase a subscription or product.
Follow these steps to redeem a subscription voucher/product code:
- Sign in to your Unity ID.
- Under the My Account menu on the left, click Redeem a product code.
- Enter your product code/subscription voucher into the box and click Redeem a product code.
- Click on the product you're redeeming.
- Select the Organization you would like the product/subscription attached to. (You cannot select an Organization which already contains the same subscription.)
- Read and accept the Terms and Conditions.
- Click Confirm.
The subscription or product has now be added to the Organization selected.