- What happens if the monthly average Daily Active Users (DAU) of my app exceeds the quota included in my Usercentrics plan?
My App might exceed the average DAU quota indicated in the Usercentrics plan.
At the end of each billing cycle, if the session quota of the customer’s plan is exceeded, Usercentrics reserves the right to bill extra fees starting at a rate of € 1 per 1,000 daily active users (DAU).
For example, if at the end of the month your average is 6500 DAU, the extra daily active users will be calculated as follows: (6500 - 6000)*30. In this case, the additional fee will be (15000/1000)*€1.00 = € 15.
Please contact firstname.lastname@example.org for further assistance.