How do I redeem an ArtEngine voucher? – Unity

Symptoms:

I have been given an ArtEngine subscription voucher, but I don't know how to redeem it.
I cannot find where to enter my product code on the Unity Store.

Cause:

Subscription vouchers and product codes are often obtained as part of a promotion, marketing campaign, competition prize, or provided by Unity directly.

These work differently to discount or promotional codes, which are applied on the Unity Store at checkout. As such, they need to be redeemed within your Unity ID and not at checkout on the store page where you would typically purchase a subscription or product.

Resolution:

This article outlines the step-by-step process to redeem the ArtEngine voucher code and activate the license.

To redeem the voucher code for ArtEngine:

1. Log in or create a Unity ID at id.unity.com.

2. Under the My Account menu on the left, click Redeem a product code.

3. Enter your product code/subscription voucher into the box and click Redeem a product code.

4. Click on the product you're redeeming.

5. Select the Organization you would like the subscription attached to.

6. Please note: You cannot select an Organization which already contains the same subscription.

7. Read and accept the Terms and Conditions.

8. Click Confirm.

The subscription has now been added to the Organization selected.

To invite team members to your Organization, follow the steps in the article, 'How do I invite a new member to my Organization?'.

To assign a seat to yourself or team members:

Click Organizations to the left of the screen.
Click the Organization with ArtEngine subscription.
Click Subscriptions and Services.
Click the Manage Seats button to the right of your ArtEngine subscription.
Click the checkbox to the left of the user(s) you want to assign the seat(s) to.
Click the blue Assign Seat(s) button.

To download ArtEngine and activate the license:

Download the ArtEngine installer and follow the instructions during the installation process.
Sign in to ArtEngine using your Unity ID credentials.
Click Activate New License when prompted by the installer.

Please visit this page for detailed instructions on How to Install and Activate ArtEngine License?

If you are facing technical difficulties activating the license, check out the troubleshooting article, 'I am having trouble activating my ArtEngine license. What can I do?'.

If you are still unclear of any of the steps outlined, please reach out to us at artengine-support@unity3d.com or submit a request.

More information:

Check out the ArtEngine Manual for tips and tricks on how to get the best results with ArtEngine.

If you have further questions, please feel free to email us at artengine-support@unity3d.com or submit a request with our Support Team.

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