Vivox: What does my application reporting data mean?

Two measurements are used for connection data:

• Concurrent Logged In Users / Peak Concurrent Users (PCU) - the maximum number of users in at least one channel.
• Concurrent Channel Connections / Peak Channel Connections (PCC) - the maximum number of in-channel user connections.

To learn more about these metrics, see our Vivox: What do PCC (Peak Channel Connections) and PCU (Peak Concurrent Users) mean in Vivox? article. 

Unity Dashboard

To view your application data, in the Vivox section of the Unity Dashboard, select the Overview tab.

To change the date range of your data, select the drop down menu above the graph and then select the date range to display.

Vivox Developer Portal

You can switch between the PCU and PCC measurements in the Vivox Developer Portal by using the buttons in the lower-left area of the graph.

If your application has credentials for running on both Sandbox and Production modes, you can switch between these views by using the buttons in the upper-left area of the graph. Otherwise, only Sandbox data is available.

The upper-right area of the graph features a date range picker, which is detailed in the following image. Use this tool to change the beginning and end dates for the data view.

If the date range is for more than one day, you are presented with a daily maximum view. The following image details an example of this view. Although this view displays the values for each day, because the trend line is smoothed between daily values, do not assume that the actual PCU or PCC values exactly follow this graph hour-by-hour between each daily value.

If the date range is for only one day (when you select “Last 24 Hours” or when you select the same day for the start and end points), you are presented with a 30 minute maximum view. The following image details an example of this view. This view displays values for each 30 minute segment, but because the trend line is smoothed between values, do not assume that the actual PCU or PCC values exactly follow this graph between segments.