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When will my payment be processed?



  • Roseann cole

    I just need one of them to actually pay out plzzzzz

  • Derek

    Hello Roseann. 

    Derek from Unity Customer Service here, I'm sorry to hear you've been having trouble with your Ads revenue payout. I've created a ticket for you and passed it over to our Ads team so they can look into this for you. 

    If possible, I would appreciate it if you can respond to the ticket with as much information regarding the payout failure and your account information so we have enough details to investigate. 

    All the best. 


  • Derek

    Hi Roseann. 

    I see that you're already in correspondence with our Ads team. If you have any questions please direct them through the same thread. 

    All the best. 

  • Cristofer Membreño

    ¡Good morning! Dear technical support I have a problem with my payment, what happens is that it does not appear in the area of finance what I have earned this month and it is assumed that since yesterday should be available. I hope and can help me to solve this problem as soon as possible, I thank you in advance. Greetings!

  • Anthony paul Gardner

    I was wondering whether I will be paid in November as I completed my payout in September

  • Jamie DePlancke

    I'm starting to think this is a scam and I wasted my time watching a million ads that are all the same. You don't even get to enjoy the game because so many ads. Still waiting for my payment...

  • Philip Orrell

    Hi, this is Phil trying to figure out when and if I'll actually get a payout... I've played multiple Unity games and have over $7,000 that I would possibly receive if anything does pay out. That being said, it's been more than 60 days since my first cash out request and my que number is 89. I've been waiting for a cash out since August and it's currently December 22.

  • Mihaly Katalin

    Hi, a I've played multiple Unity games and i have over 5000 $ that i would receive on my PayPal acount but i get nothing there. So i am just thinking that i find a legaly whay out to get my money. I am furios!! 😡

  • Jarvis

    Hello Mihaly Katalin

    Thank you for your comment. I am sorry for any confusion or frustration that this may have caused you. I hope I can clear things up here.

    Just to make you aware, Unity does not own, develop or create any apps or mobile games that offer PayPal rewards or otherwise. If you have issues with a game or app you have been playing and are not receiving a payout, you must contact the publisher/developer of the game, so they can help you with this. You can find their contact details online or on the app store that you downloaded it from.

    To clarify, the content in this article relates to developers who use Unity Ads and not users or players of any games or applications.

    I hope that this information is helpful for you. I am sure that after reaching out to the developer you will be able to get this solved.

    If there is anything else you need in the meantime, please feel free to email us at or alternatively, you can submit a ticket via this web form.


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