Services Dashboard General FAQs
Unity Ads (Publishers)
- Can I edit the name of my Project in the Ads dashboard?
- Can I filter Ads that appear in my game?
- Can I generate Ads metrics reports for my games?
- Can I monetize with Unity Ads if I am under 18 years old?
- Can I test live ads in my game before it is available to the public?
- How do I earn revenue from Unity Ads?
Unity Ads (Advertisers)
- Do you have a full guide to help understand how Unity Ads works?
- How do I create a Unity account for the Acquire dashboard?
- How do I create a user acquisition campaign?
- How do I upload creatives?
- How does the creative review/moderation process work?
- What is Unity’s content policy for campaigns/creatives?
Analytics
- Advanced Queries with Unity Analytics and Raw Data Export
- Advanced Queries with Unity Analytics Part 2 - Excel
- Can I clear the data in my Unity Analytics project?
- Can Unity provide guidance on drafting a Privacy Policy for users of a game that employs Unity Analytics?
- How much does Unity Analytics cost?
- Streaming Labs Beta is ending, what happens now?
Unity ArtEngine
- I am having trouble activating my ArtEngine license. What can I do?
- Where can I learn how to use ArtEngine?
- Can I get a trial version of ArtEngine?
- What is the minimum system specification required to run ArtEngine?
- Which graphics cards (GPUs) are compatible with ArtEngine?
- How do I install ArtEngine?
Cloud Build
- Cloud Build Error: Unrecognized Project
- Cloud Build Lightmap Baking
- Cloud Build SCM Setup: Perforce
- How can I symbolicate iOS crash logs from projects generated with Cloud Build?
- How do I add concurrent builds to Unity Teams Advanced?
- How do I disable the use of Windows builders for my Android and Windows build targets?
Cloud Diagnostics
Collaborate
- Can I choose which files to commit when publishing?
- Can I use Collaborate with an existing project?
- How do I access an existing Unity Project on which Collaborate is enabled?
- How do I add more seats to my Teams Advanced subscription?
- How do I add team members to my project?
- How do I determine the amount of cloud storage my projects are using?
In-App Purchasing (IAP)
- Are there code examples of Unity IAP I can look at?
- How do I build for different Android stores?
- How do I configure my Product IDs for the App stores?
- How do I resolve error code 0x805A0194, shown in logs when the launching my Windows game?
- How does product restoration work?
- How does Unity IAP handle restoring transactions?
Multiplayer
Plastic SCM
- [Account] Do you have special prices for academic/non-profit organizations to use Plastic SCM?
- [Account] How can I move from a Plastic SCM Team Edition and a Cloud Extension into a Cloud Edition?
- [Account] How do I activate my Plastic SCM Enterprise (on-prem) license?
- [Account] I am interested in purchasing Plastic SCM. Which Edition should I purchase?
- [Account] I have a Plastic SCM on-premise subscription (Enterprise Subscription). How do I configure the license auto-renewal?
- [Account] I have a Plastic SCM Personal Edition with a Cloud Extension. How do I move to a free Cloud Edition?
Reflect
Unity Distribution Portal
- Do I have to submit my game to all UDP stores?
- Do I need to sign up directly with UDP stores?
- Does UDP support non-Unity games?
- Does Unity handle the store payouts?
- How much does UDP cost to use?
- What devices does UDP work with?
Agora (Verified Solutions Partner)
Genvid (Verified Solutions Partner)
- GENVID: Does the Genvid SDK work with mobile games?
- GENVID: I think I found a bug. How do I report it?
- GENVID: If I integrate the Genvid Unity Plugin, do I also need the full Genvid SDK?
- GENVID: Is Genvid available as software-as-a-service (SaaS)?
- GENVID: Is the Genvid SDK integrated directly into a player's client?
- GENVID: Is there a way to test-stream my game in the Unity editor without building it?
Guardsquare (Verified Solutions Partner)
Helpshift (Verified Solution Partner)
- I don’t understand my Helpshift bill, contract, terms of service, or privacy policy
- I do not understand the Helpshift Help Center
- Where and how can I learn more about Helpshift?
- I do not understand Agent Dashboard
- I do not understand Helpshift custom issue fields (CIFs)
- Where and how can I learn more about Helpshift?
ItemNet (Verified Solutions Partner)
- How do I contact ItemNet?
- How do I set up / activate ItemNet Unity SDK?
- Are there any sites where I can get help while I am using the ItemNet SDK?
- How can I check the transaction status and results when I send transactions over Ethereum or SASEUL?
- What are the minimum system requirements for ItemNet?
- How do I get technical support for ItemNet?
Middle VR (Verified Solutions Partner)
- What is the pricing model of MiddleVR?
- What is MiddleVR and what does it do?
- Where can I purchase MiddleVR?
- How do I set up/ activate MiddleVR?
- How do I get MiddleVR updates?
- What Unity versions are supported by MiddleVR?
NexPlayer (Verified Solutions Partner)
- What information does NexPlayer™ need to know from a bug report?
- How do I get in contact with the 'NexPlayer™ SDK for Unity' technical support team?
- The Widevine digital rights management (DRM) content is making my app crash on iOS.
- After building the app on Android, the video is not displayed in my output texture.
- What is the minimum size for NexPlayer™ libraries on mobile devices?
- Is the 'NexPlayer™ SDK for Unity' compatible with 360º video contents and VR support?
One Signal (Verified Solution Partner)
- How should I use OneSignal In-App Messaging for gaming?
- How does OneSignal help with engagement and retention?
- How does OneSignal compare to Firebase?
- What is OneSignal and what does it do?
- What is the OneSignal pricing model?
- How should I use OneSignal push notifications for gaming?
Usercentrics Mobile SDK (Verified Solution Partner)
- How can I cancel my Usercentrics subscription?
- I need a Usercentrics plan with a higher number of Daily Active Users. How can I increase that?
- I think I might have found a bug with Usercentrics. Who should I contact?
- My question about Usercentrics is not included here. Who should I contact?
- Usercentrics - What if I have multiple apps?
- What happens if the average Daily Active Users (DAU) of my app exceeds the quota included in my Usercentrics plan?