Unity Ads (Advertisers)
- Do you have a full guide to help understand how Unity Ads works?
- How do I create a Unity account for the Acquire dashboard?
- How do I create a user acquisition campaign?
- How do I upload creatives?
- How does the creative review/moderation process work?
- What is Unity’s content policy for campaigns/creatives?
Unity Ads (Publishers)
- Can I edit the name of my Project in the Ads dashboard?
- Can I filter Ads that appear in my game?
- Can I generate Ads metrics reports for my games?
- Can I monetize with Unity Ads if I am under 18 years old?
- Can I test live ads in my game before it is available to the public?
- How do I answer Advertising ID related questions when submitting my app to the Google Play Store?
Unity Mediation
- Why do I get Error: Ambiguous Match Found (Non-Mediation PSR in use)?
- Why do I get a No Linked Project warning in the Unity Editor?
- Why is there a conflict using Unity Ads alongside Unity Mediation?
- Why is the Mediation Adapter Configuration screen unresponsive when installing/uninstalling adapters?
- Why do I get build error due to multiple Unity Ads versions?
- Why don't I get any fill from any of the ad networks? And/or why can't I load any ads?
Multiplay 2.0
- Engine Support
- Why can't I see my Multiplay Credit?
- What is Multiplay 2.0?
- What is the expected flow for using the Multiplay 2.0 platform?
- My Unity gameserver is reporting higher than expected resource usage, why?
- How do I limit the frame rate for the Unity gameserver?
Vivox
- Vivox: Are there rate limits on the number of requests I can send?
- Vivox: Unreal Engine Android packaging failure due to name conflict
- Vivox: How to adjust Vivox logging levels in Unreal
- Vivox: How do I switch between multiple organizations on the Developer Portal?
- Vivox: Why is the Vivox Asset Store Package deprecated?
- Vivox: Why is my microphone not working with iOS 16.0 beta?
Services Dashboard General FAQs
Cloud Build
- As an existing Cloud Build user, will my pricing change?
- Can I use Cloud Build with Plastic SCM?
- Clone Hangs when Using Git Submodules
- Cloud Build Error: Unrecognized Project
- Cloud Build Lightmap Baking
- Cloud Build SCM Setup: Perforce
Cloud Diagnostics
Collaborate
In-App Purchasing (IAP)
- Are there code examples of Unity IAP I can look at?
- How do I build for different Android stores?
- How do I configure my Product IDs for the App stores?
- How do I resolve error code 0x805A0194, shown in logs when the launching my Windows game?
- How does product restoration work?
- How does Unity IAP handle restoring transactions?
Multiplayer
Pixyz
- How can I install a Pixyz product using command line?
- What is Pixyz?
- What is Pixyz Review?
- What is Pixyz Plugin?
- What is Pixyz Studio?
- How do I get started with Pixyz?
Plastic SCM
- Can I use version control in Unity, or do I need a separate client?
- Why has my Plastic repository increased in size?
- Why is Plastic SCM being prioritized over Collaborate going forward?
- Will I need to pay more after migrating from Collaborate to Plastic?
- [Account] How can I move from a Plastic SCM Team Edition and a Cloud Extension into a Cloud Edition?
- [Account] How do I activate my Plastic SCM Enterprise (on-prem) license?
Reflect
Unity Distribution Portal
- Do I have to submit my game to all UDP stores?
- Do I need to sign up directly with UDP stores?
- Does UDP support non-Unity games?
- Does Unity handle the store payouts?
- How much does UDP cost to use?
- What devices does UDP work with?
Agora (Verified Solutions Partner)
- AGORA: Where do I find information on Agora?
- Although the build runs, my Mac app could not be notarized with Apple.
- Does the Agora SDK support WebGL?
- How many users can the Agora RTC SDK support at the same time?
- How much do Agora RTC services cost?
- I get error code 101 or 110 when my app tries to join a channel.
Anzu (Verified Solutions Partner)
- Does Anzu support user base impression-level data sharing?
- Why is the data in my Anzu dashboard different from what it was a few weeks ago?
- I see a big difference between the number of displays I’ve served and impressions registered in my dashboard. Why is this?
- What optimization options can I use to generate higher revenues?
- Does Anzu’s solution accommodate traditional ad mediation placements?
- Can I control the types of ads that appear in my game?
BitLabs (Verified Solutions Partner)
Elias (Verified Solutions Partner)
GameBench (Verified Solutions Partner)
- What is the GameBench Unity package overhead?
- Where can I use GameBench's Game Performance Monitoring (GPM)?
- What are the minimum requirements for the GameBench SDK?
- What platforms does the GameBench Unity Package support?
- Does the GameBench SDK for Unity collect any private or sensitive data?
- How do I integrate the GameBench Unity package into my project?
Genvid (Verified Solutions Partner)
- GENVID: Does the Genvid SDK work with mobile games?
- GENVID: I think I found a bug. How do I report it?
- GENVID: If I integrate the Genvid Unity Plugin, do I also need the full Genvid SDK?
- GENVID: Is Genvid available as software-as-a-service (SaaS)?
- GENVID: Is the Genvid SDK integrated directly into a player's client?
- GENVID: Is there a way to test-stream my game in the Unity editor without building it?
Guardsquare (Verified Solutions Partner)
Helpshift (Verified Solution Partner)
- I don’t understand my Helpshift bill, contract, terms of service, or privacy policy
- I do not understand the Helpshift Help Center
- Where and how can I learn more about Helpshift?
- I do not understand Agent Dashboard
- I do not understand Helpshift custom issue fields (CIFs)
- Where and how can I learn more about Helpshift?
Holo-Light (Verified Solutions Partner)
HP Omnicept (Verified Solutions Partner)
- Why am I not getting cognitive load data?
- How does Eye Tracking improve my application?
- How do I convert my Omnicept license to Developer/Academic or Enterprise?
- What are the system requirements for HP Reverb G2 Omnicept Edition?
- Why am I not getting data from Omnicept?
- How do I get in contact with the HP Omnicept technical support team?
Middle VR (Verified Solutions Partner)
- What is the pricing model of MiddleVR?
- What is MiddleVR and what does it do?
- Where can I purchase MiddleVR?
- How do I set up/ activate MiddleVR?
- How do I get MiddleVR updates?
- What Unity versions are supported by MiddleVR?
NexPlayer (Verified Solutions Partner)
- What information does NexPlayer™ need to know from a bug report?
- How do I get in contact with the 'NexPlayer™ SDK for Unity' technical support team?
- The Widevine digital rights management (DRM) content is making my app crash on iOS.
- After building the app on Android, the video is not displayed in my output texture.
- What is the minimum size for NexPlayer™ libraries on mobile devices?
- Is the 'NexPlayer™ SDK for Unity' compatible with 360º video contents and VR support?
One Signal (Verified Solution Partner)
- How should I use OneSignal In-App Messaging for gaming?
- How does OneSignal help with engagement and retention?
- How does OneSignal compare to Firebase?
- What is OneSignal and what does it do?
- What is the OneSignal pricing model?
- How should I use OneSignal push notifications for gaming?
UModeler (Verified Solutions Partner)
- Can a mesh made with UModeler be edited using UModeler Lite?
- How many polygons in an object are taken care of with UModeler?
- Are the free 3D assets provided with UModeler updates available to use commercially?
- Is it possible to edit or make meshes procedurally at runtime?
- Where can I learn how to use UModeler?
- What’s the difference between UModeler and UModeler Lite?
Usercentrics Mobile SDK (Verified Solution Partner)
- How can I cancel my Usercentrics subscription?
- I need a Usercentrics plan with a higher number of Daily Active Users. How can I increase that?
- I think I might have found a bug with Usercentrics. Who should I contact?
- My question about Usercentrics is not included here. Who should I contact?
- Usercentrics - What if I have multiple apps?
- What happens if the average Daily Active Users (DAU) of my app exceeds the quota included in my Usercentrics plan?