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  1. Unity Support Help Center
  2. Accounts
  3. Accounts

Accounts

Sometimes referred to as Unity Developer Network, this is the area for Accounts issues.

  • [Legacy] Unity ID account management
    • How can I request a personal information report for my Unity account using the legacy ID portal?
    • How can I subscribe to or unsubscribe from Unity's marketing emails and product updates using the legacy ID portal?
    • How do I assign user roles to existing organization members using the legacy Unity ID portal?
    • How do I create a new Unity organization using the legacy ID portal?
    • How do I edit my username using the legacy Unity ID portal?
    See all 7 articles
  • Single Sign-On (SSO)
    • How do I enable SSO for my Unity organization?
    • Which identity providers does Unity SSO support?
    • Can I enable Single Sign-on (SSO) for multiple Unity organizations?
    • What is Single Sign-On (SSO)?
  • How to check the recent login history on your Unity account
  • Navigating the Unity Cloud Dashboard for subscription management
  • How can I request a personal information report for my Unity account?
  • How can I take over my colleague's Unity account or subscription?
  • Why can't I use my previous password?
  • How can I subscribe to or unsubscribe from Unity's marketing emails and product updates?
  • I'm trying to update my email address on my Unity account, but I'm encountering an error that says 'You have too many emails. The maximum is 5.'
  • How can I close my case/ticket that I submitted?
  • Cancellation of the Runtime Fee and Pricing Changes
  • Can I delete the default payment method associated with my account?
  • How do I delete my Unity Pulse account?
  • My company's name is changing. Do we need to do anything?
  • How do I regain access to my Unity account if I have lost access to my email?
  • Why have I not received my verification/confirmation/password reset email?
  • I see the error 'Invalid captcha, please try again'.
  • What computer do I need to run Unity?
  • I am unable to confirm my email address/reset my password.
  • I see the error, 'We have encountered an issue during this login attempt. Please contact Unity Support'.
  • I'm trying to sign in to my account, but I see the error, 'Sorry, this link is no longer valid. Conversation Ip Violation...'
  • How can I contact Unity?
  • I am not receiving my Two-Factor Authentication (TFA) code.
  • I have been asked to enter a verification code while trying to log in. Why did I receive this?
  • How do I deactivate Two-Factor Authentication (TFA) on my account?
  • How do I change or update the payment method on my account?
  • I cannot delete my account
  • How do I permanently delete my Unity account?
  • How can I sign into the Unity website and Unity Editor?
  • How do I create a Unity ID account?
  • How do I enable Two-Factor Authentication (TFA) on my account?
  • How do I reset my password?
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