If you have additional information that could explain invalid activity on your mobile app(s) such as traffic logs, please include them in the Attachments section at the end of this form. Please follow all stated instructions while filling out this form and provide all requested information. Once Unity has reached a decision on your appeal, further appeals may not be considered.
エディターの技術的なエラーやご質問に関しましては、サポート対象外となります。技術的なお問い合わせにつきましては、Forum やAnswersの回答ページをご覧ください。 有償サポートに関するご相談はセールスチームにお問い合わせください。 Engine Support ユーザーとして登録されている場合は、専用フォームからチケットを送信するために、正しいアカウントでサインインされていることをご確認ください。
Unity Engine Support
以下のフォームを使用して、サポートチケットを送信してください。
Starter Success
以下のフォームを使用して、サポートチケットを送信してください。
!
You organization is currently at or above the limit of concurrent tickets included in your support service. You can still submit a ticket, but it will be held in a queue for activation once there is space available.
Please use this form to submit a support ticket if you require assistance integrating or using Analytics, Authentication, Campaigns, Cloud Code, Cloud Save, Cloud Content Delivery, Economy, Player Engagement or Remote Config gaming services.
Use this form to submit a request to the Vivox support team. Here you may request help with implementation, make feature requests, report bugs, and more. Please include as much information as possible.
Use this form to submit a request to the Lobby support team. Here you may request help with implementation, make feature requests, report bugs, and more. Please include as much information as possible.
Use this form to submit a request to the Relay support team. Here you may request help with implementation, make feature requests, report bugs, and more. Please include as much information as possible.
If you have questions, please contact us at fraud-request@unity3d.com.
In order for Unity to consider your request, you are required to create a copy of the Excel template found here, fill out the required information, and upload it in the Attachments section at the end of this form.
Use this form to submit a request to the Multiplay support team. Here you may request help with implementation, make feature requests, report bugs, and more. Please include as much information as possible.
Use this form to submit a request to the Matchmaker support team. Here you may request help with implementation, make feature requests, report bugs, and more. Please include as much information as possible.
Please use this form to submit a support ticket if you need help with our Relay or Lobby products.
Engine support => Is for paid enterprise supportPro support => Is for paid supportCustomer Service => Is for free / Non technical support