Symptoms:
- Unable to resolve Ads-related issues
- Need to file a support ticket for Ads inquiries.
Cause:
- Ads-related issues require further investigation by Unity's Ads support team, so filing a support ticket is necessary to receive assistance.
Resolution:
Go to your Unity dashboard and click the ‘Help and Support’ icon on the top right bar.
Scroll down to the ‘Customer Support’ menu and click ‘File a Ticket.’
Choose a subject according to your needs.
If you need additional assistance or have any follow-up questions, feel free to reach out through the support ticket system. Unity's Ads support team is ready to help resolve any issues related to your Ads services.