Unity Ads-related issues require filing a support ticket for resolution, as they need further investigation by Unity's Ads support team. To submit a request, go to the Unity dashboard, click "Help and Support," then "Contact Support," and choose the appropriate subject. The support team is available for additional assistance.
Resolution:
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Go to your Unity dashboard and click the ‘Help and Support’ icon on the top right bar.
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Go to ‘Contact Support’ and click ‘Submit a request' menu. Then choose a subject according to your needs.
If you need additional assistance or have any follow-up questions, feel free to reach out through the support ticket system. Unity's Ads support team is ready to help resolve any issues related to your Ads services.