- I have been playing a game that stated I would receive an actual cash payout, but I did not get this. What do I do?
Cause:
Unity Technologies is a world-class platform that provides tools for content creators to develop, operate, and monetize their games and applications. However, some confusion may arise when players of games or apps displaying the 'Made With Unity' logo associate Unity Technologies with all aspects of these games or apps. Let's clarify some common misconceptions.
Resolution:
About 'Made With Unity' Games:
The 'Made With Unity' logo displayed on a game or app's startup or splash screen indicates that the game was developed using Unity's game engine. However, other than a very small handful of recent exceptions, Unity does not make games does not create games and is not affiliated with the operation or controls of any game or app.
Claims of Rewards in Games:
If you're playing a game that promises actual cash payouts or other rewards but you have not received them, it's important to understand that Unity Technologies has no affiliation with such offerings. The game developers and publishers are accountable for delivering any promised rewards in their games. Unity Technologies works diligently to try to make sure game owners and developers are complying with our Terms of Services. However, due to the vast number of games made with Unity, it's not always possible for us to monitor each one closely. We strongly urge players to exercise caution and scepticism towards such reward offers.
What Can You Do?
If you have any disputes, queries, or complaints about a game or app created with Unity, we suggest you directly contact the game owners or the developers. You can usually find their contact information within the application's settings or on the app store page where you downloaded the game.
Furthermore, if you suspect a 'Made with Unity' game or app is engaging in fraudulent behavior or providing misleading information, you have the right to flag or report it directly to the store where you downloaded it (like the Apple App Store or the Google Play Store).