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Payment failure or declined transactions
Get help with a failed payment or declined transaction.
Duplicate charges or unexpected payments
Report an unexpected payment or duplicate charge.
Requesting a payment refund or disputing a charge
Contact the team to clarify charges on your account.
Assistance updating payment method
Get assistance with updating or verifying your payment method.
Accessing invoices, receipts or billing statements
If you're unable to find, view, or download invoices, contact the support team for assistance.
Tax or VAT assistance
Speak to our team to get help with tax exemptions.
I'm expecting a payment from a game made with Unity
Looking for help with payouts from a game built using Unity? Our support team doesn't handle these. Visit this article for answers and next steps.
I have a different question
For any other questions about billing and payments