Symptoms:
- When trying to use Pixyz Studio, I am getting a black screen.
- I am using Intel Iris GPU but Pixyz crashes when trying to import a model.
- My Pixyz Studio software is laggy and I can't use it at all.
Cause:
Pixyz Studio 2024 Beta and the soon-to-be-released 2025.1 version, are officially not compatible with Intel Iris GPUs because of an incompatibility of Intel with Vulkan.
Intel® Iris® Xe and Arc™ are not suited for heavy 3D rendering and, therefore, are not supported.
Resolution:
It would be recommended to use a different machine or graphic card as there are no other alternatives that would work.
More information:
https://www.pixyz-software.com/documentations/studio/2025.1/manual/SystemRequirements.html