Symptoms:
- Some users are experiencing random 403 errors when using Unity Authentication.
- The issue affects users on multiple platforms (Steam, Android, Windows...)
- Affected users are located in various regions, including Iran, Russia, and Ukraine.
- Successful requests are seen in logs immediately after the error occurs.
- Some logs show network error entries, such as: [Authentication]: Network error detected, retrying...
Cause:
- Possible backbone provider blocks causing intermittent connectivity issues (Google, AWS, others known as backbone providers).
- Temporary SSL connection failures.
- Potential IP-based restrictions or VPN usage by users.
- Network inconsistencies due to regional internet restrictions.
Resolution:
1. Verify that the project is correctly configured within Unity by navigating to
EDIT > PROJECT SETTINGS > SERVICES and ensuring the project is linked correctly.
2. Check if affected users are using VPNs, as this might influence connectivity.
3. Collect and analyze traceroute/network logs to identify potential backbone provider blocks.