Learn where to get Unity support if you are located in mainland China, Hong Kong, or Macau. This article is for customers who are trying to contact Unity Support from these regions, need the correct Unity China support and forum links, or want information about the June 30, 2026 transition away from certain global Unity Services to China-based alternatives.
The Unity US Support Team is unable to work with customers located in mainland China, Hong Kong, or Macau. Those locations need to be helped by the Unity China Support sites:
- Unity China Support tickets can be filed using at http://support.unity.cn
- Unity China forums can be found at https://developer.unity.cn/ask
Please note that Unity is discontinuing access to a number of global Unity Services for all organizations based in Mainland China, Hong Kong, and Macau, effective June 30, 2026. China-based equivalents are available for each of the affected services. You can find a list of the equivalent services, and guidance on transition steps, and more in Unity Services Access Ending June 30, 2026 — Information for China-Based Developers.