Symptoms:
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You are unable to disable Unity Analytics after exceeding the free tier.
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When trying to disable Analytics via the Analytics shortcut, you are redirected to another part of the Unity Dashboard.
Cause:
After exceeding the free tier of Unity Analytics, the Analytics shortcut on the Unity Dashboard redirects users to another page, preventing direct access to the setting that allows disabling Analytics.
Resolution:
To disable Unity Analytics after exceeding the free tier, follow these steps:
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Navigate to Organization > Settings > Analytics.
- Go to Analytics Settings.
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Locate the Analytics enabled toggle.
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Disable Analytics enabled from this section.
More Information:
When exceeding the free tier of Analytics, you will always be redirected to another page when attempting to continue using Analytics. By navigating through the Organization > Settings, you can properly access and disable Analytics if needed. If you continue to experience issues, consider reaching out to Unity Support for further assistance.