This article addresses the issue of users encountering an "Unexpected error occurred when trying to show content" message when accessing the Analytics Event Browser.
Symptoms:
- Error message: "Unexpected error occurred when trying to show content"
- Some users are able to access the Event Browser but others on their team are not.
Cause: The issue can be caused by the use of an Ad blocker, which interferes with the functionality of the Unity Cloud site and prevents access to the Analytics Event Browser.
Resolution: To resolve this issue, users should disable their Ad blocker, which will prevent them from using some features on the Unity Cloud Dashboard. Once the Ad blocker is disabled, users should be able to access the features without encountering the error message.