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Is there a way to generate invoices for the Asset Store purchases I have made?

Comments

4 comments

  • Global English

    There is no invoice number shown in the order history.

    1
  • Rory

    Hi Global English,

    Thanks for reaching out. 

    I can see that you have sent a request to Support yesterday (#856579).

    Support Team will grab it and send you reply by the end of today.

    Thank you. 

    -1
  • mgear

    looks like it takes about 5-10 minutes for the invoice to appear in your order history.. would be nice to have some indicator there "<generating invoice..>", so that no need to start searching for it.

    0
  • Jarvis

    Hello there, thank you for your comment!

    I am sorry for any inconvenience caused by the invoice delay.

    Just to make you aware, when you purchase an Asset from the store, the Billable Owner will be sent a confirmation email with a copy of the invoice attached for your records. This email is typically sent instantly by our system, so you should be able to get your hands on the invoice that way with no delays.

    I hope this helps. If you need anything else, please feel free to contact our team again!

    0

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