Symptoms:
- I have Asset Store credits or vouchers but I don't know how to use them.
- I have tried to use Asset Store credits or vouchers but there is an error.
- I want to know the differences between Asset Store credits and vouchers.
Cause:
People use the terms, Asset Store credits and vouchers interchangeably, which is confusing. You may also get either Asset Store credits or vouchers without detailed guidelines on how to use them.
Resolution:
- Asset Store Credits: The prepaid balance available to spend in the Asset Store. You can purchase credits (minimum amount of $1000) by contacting the Unity sales team. If you have your Unity account manager, please reach out to them directly. If you are based in South Korea, you can contact the Korea sales team at sales_kr@unity3d.com. You can find more information at Asset Store Credits.
- Asset Store Vouchers: The codes to give discounts on assets or to redeem assets without paying anything. Usually, it is part of Unity marketing plans or Humble Bundle campaigns. Asset Publishers can create vouchers themselves on their assets. You can find more information on Asset Store vouchers in the article, How do I redeem an Asset Store voucher?
- Note: You can't exchange Asset Store credits for vouchers and vice versa.