Symptoms:
- Unity Hub does not open
- Unity Hub freezes or becomes unresponsive on startup
- Blank screen appears upon opening Unity Hub
- Login screen keeps loading indefinitely in Unity Hub
Cause:
- Unstable internet connection
- Using an outdated version of Unity Hub
- Firewall or security software blocking the connection
- Cache and settings causing conflicts
Resolution:
-
Check Internet Connection
- Ensure you have a stable internet connection
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Re-login to Unity Hub
- Try logging out of Unity Hub and logging back in, as this can sometimes resolve connection issues
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Verify Unity Hub Version
- Confirm you’re using the latest version of Unity Hub; update if necessary
-
Firewall and Security Software
- Check if any firewall or security software is blocking Unity Hub’s connection
-
Clear Cache and Reset Settings
- Try clearing Unity Hub’s cache or resetting its settings
More information:
If the issue continues, please submit a support ticket with any error messages or screenshots of the issue.
You can also delete the current Unity Hub and follow the article below to re-download it.