Symptoms:
- I'm not sure how to redeem the Synty Student Bundle on the Unity Asset Store. Where can I find it?
- I’m trying to add individual assets from the Synty bundle, but it seems like it's one single asset. How do I redeem the full bundle?
- I’m unable to process the payment for the Synty bundle because of my previous purchase history.
Cause:
- The Synty Student Bundle is offered as a single package, and redeeming requires using a coupon on the checkout page, not adding individual assets.
Resolution:
-
Open the Unity Asset Store
- Go to the Unity Asset Store and log in to your account.
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Find the Synty Student Bundle
- Click on "Get your free Synty bundle" on the Synty bundle page.
- Note: You do not need to add individual assets; the bundle is offered as a single asset.
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Redeem Your Coupon
- At the checkout page, enter the coupon code provided via email.
- Click "Apply" to activate the discount.
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Complete Your Order
- Once the discount is applied, click "Order" to finalize your purchase.
If you encounter any issues with redeeming it, this may be due to a temporary issue, such as internet connectivity. In this case, please try restarting your device or logging out and back in. Additionally, using Google Chrome may improve compatibility.
If the issue persists, please share the details and submit a ticket to our Customer Experience team for further assistance. We are here to support you.