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I can't accept the Asset Store Terms within the Unity Editor.

Theo
  • Updated

Symptoms:

You may experience the following issues when trying to download assets in the Unity Editor:

  • A message appears stating: "You need to accept Asset Store Terms of Service and EULA before you can download any package."
  • Clicking "Accept" redirects you to the agreement page online but does not resolve the issue.
  • You get stuck in a loop where the editor keeps prompting you to accept the terms without allowing you to download assets.

Cause:

Even if you've downloaded assets in the past, Unity might prompt you to re-accept the Terms of Service due to updates, platform changes, or regional requirements. This safeguards Unity, asset creators, and you as a user, ensuring everyone is aligned with the current legal and licensing framework.

However, in some cases, the Unity Editor fails to properly register your acceptance through the pop-up window. This can happen due to session issues, a mismatch between the web and editor authentication, or a bug preventing the acceptance from being stored correctly. As a result, you may get stuck in a loop where the editor keeps requesting agreement confirmation without recognizing your input.

Resolution:

To resolve this issue, manually accept the terms on the Unity Asset Store website:

  1. Close the Unity Editor and log out of the Unity Hub.
  2. Go to the Asset Store website: Asset Store Agreement Page.
  3. Log in with the Unity account linked to your assets.
  4. Accept the terms directly on the website.
  5. Log back into the Unity Hub.
  6. Reopen your project from the Unity Hub.
  7. Try downloading your assets again in the Unity Editor.

Additional Workarounds:

If you're facing this problem using Unity 6:

  1. Open a project using Unity 2022/2021 and download an asset from the package manager.
  2. Close the editor.
  3. Log out of the Unity Hub, and log back in.
  4. Reopen your project in Unity 6 from the Unity Hub.
  5. Try downloading your assets again from the package manager.

Another workaround:
Some users have resolved this issue by adding a free asset to their collection:

  1. Go to the Unity Asset Store and select any free asset.
  2. Click "Add to My Assets."
  3. If prompted, accept the terms and conditions.

This alternative method may also help register your acceptance and resolve the issue.

More information:

If the problem persists, contact Customer Experience for further assistance.

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