Symptoms
- I need to share an asset with another developer on my team.
- I would like to consolidate all of my Asset Store purchases into one Unity account.
- I have purchased assets on an ex-employee's account and need to move the assets to a central account.
- I purchased an asset on the wrong Unity ID.
- I have purchased an asset for ‘Multi-entity’ use. How do I give my colleagues access to this asset?
Cause
There are a few reasons why you may wish to move assets between accounts, whether for administrative or personal reasons. For security reasons, asset purchases are attached to the purchasing account so it is not possible to transfer them.
Resolution
Since Asset Store purchases are bound to the purchasing account, it is not possible to transfer them between Unity ID accounts.
A workaround would be to invite the relevant person who requires access to the purchased asset to the Organization that the asset is tied to. Once this person is on the same Organization that the asset was purchased under, they will then have access to it. See the Knowledge Base article 'How do I assign asset seats?'.
Please note: any assets purchased before May 12, 2020 will not appear under the Asset Management section of your Organization.
If you have assets purchased prior to May 12, 2020 that you would like converted to the Asset Management system, please contact Customer Service. We can convert your old asset purchases so you can manage the entitlement to these assets yourself. Free assets cannot be managed via the Asset Management system or converted.
If instead you would rather have this asset associated with a different Unity ID, you will need to reach out to the publisher of the asset directly for a refund (publisher contact information can be found on their asset store page, click the publisher name in the top right). Refunds are at a publishers discretion.
More Information:
Comments
5 comments
I really appreciate this topic being addressed. I cannot understand why there is no way to transfer licenses for asset store purchases. As a developer, I know this cannot be a difficult task. It's a database update. Change owner from x to y. Done.
Hi,
If I purchased assets on my private email and then I start the company. Are these assets still valid for the company I own?
Hi, I wanna share assets purchased to my developer, how can I do that...!!
This Article is a little bit helpful - at least it clearly states "can't be done" which is better than desparately looking for some answers in a Unity forum, always in doubt about how official or up to date a statement is.
However, it still feels a bit like a little punch in the gut.
The usecases are clearly there (and stated above in the article) and the work to implement and maintain this feature should not be that big - I'm with Brian Davis: This should be a feature - it should be a goal to support this. In case there are other reasons that we do not comprehend, conflict of interest, the article should clearly explain them.
I accidentally purchased assets for one organization, but meant to buy them for my personal organization.
The suggested workaround is:
"to invite the relevant person who requires access to the purchased asset to the Organization that the asset is tied to. Once this person is on the same Organization that the asset was purchased under, they will then have access to it."
But I can't invite my personal account to this other organization since they have the same email address.
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