Symptoms:
- You need approval for tax exemption status.
- You reside in a location where there is no sales tax, or your organization qualifies for tax exemption.
Cause:
The system requires a valid tax exemption certificate to verify your tax-exempt status. Without this certificate, tax exemption cannot be automatically applied to purchases.
Resolution:
To obtain tax exemption status:
- Gather Required Documentation
- Acquire a tax exemption certificate from the appropriate governing agency or tax authority.
- Ensure the certificate is saved as a PDF file for submission.
- Submit the Certificate
- Send the PDF file containing your tax exemption documentation to Unity’s Customer Service team for review and processing.
- Wait for Confirmation
- Unity’s support team will notify you once the tax-exempt status has been successfully applied to your account.
- Plan Your Purchases
- Ensure tax-exempt status is confirmed before making any purchases. Taxes applied to orders placed before the exemption is verified cannot be refunded.
More information:
Processing times may vary; consider submitting your certificate well in advance of any planned purchases.
Unity cannot provide legal advice regarding tax exemption eligibility. Consult your local tax authority if you have questions about requirements for your region or organization.