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How do I assign a Unity subscription license seat to a user?

Updated

To give a new user access to a Unity Plus, Pro, Enterprise, or Industry license, the organization's owner or manager must first assign them a license seat. The process for assigning a seat varies depending on whether your subscription is managed through the Cloud Dashboard or the Unity ID portal. Once a seat is assigned, the user will receive an email with their license key. Note that Unity Mars subscriptions do not require a license key. ✨

 
Cause:
 

Before activating a license, the Unity organization's owner or manager must assign users a license seat.

Every Unity ID has a unique license key. A key is not generated until a seat is assigned to a user, and another Unity user cannot activate the license key.

 
Resolution:
The resolution differs depending on where your Unity subscription is housed:
 
 

Subscriptions housed in cloud.unity.com

  1. Navigate to cloud.unity.com and sign in using your Unity ID credentials.
  2. Using the left-hand menu, select Administration > Subscriptions.
    subscription-plan-1.png
  3. Click the three dots next to the subscription you want to manage, then select Assign seats. (Note: If you cannot see your subscription here, it may be housed in the Unity ID portal. Click here to jump to your resolution.)
    assign-seats-1.png
     

  4. Check the box next to the user(s) you want to assign a seat to, then click Assign seat(s).

    assign-seat-4.png

A small pop-up in the bottom right corner indicates the seat has been successfully assigned. The user receives their license key via email.
 

 

Subscriptions housed in id.unity.com

  1. Sign in to your Unity account at id.unity.com. 

  2. Select Organizations on the left side of the screen.

  3. Select the organization linked to the subscription to which you would like to assign the seats.
    assign-seat-old1.png

  4. Select Manage (cog icon) to the right of your Unity subscription. (Note: If you cannot find your subscription listed on this page, it may be managed through the new system. If so, click here to jump to your resolution.)
    assign-seat-old2.png

  5. Select the Manage seats tab.

  6. Click the box to the left of the user's name(s)/ email address(es).

  7. Click the blue Assign Seat(s) button.
    assign-seat-old3.png

After completing the above step, users receive an email containing their Unity license key.
 

Unity Mars subscriptions

Unity Mars subscriptions do not require a license key. Instead, you receive instructions on how to access your product via email.

 

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