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  1. Unity Support Help Center
  2. Licenses
  3. Activations and Management

Activations and Management

  • How do I return the activations on my Pro/ Plus/ Enterprise license?
  • I see the error 'Activation failed: serial number has reached maximum license activations’ when attempting to activate through the Unity Hub. What does this mean?
  • 'Your country is blocked due to the U.S. Government restrictions.' Why am I receiving this error message when trying to use Unity?
  • A "License has been revoked" message appears in Unity Hub
  • Error message: "SSl peer certificate or SSH remote key was not OK" when attempting to reactivate my license.
  • Error message: 'There was an issue contacting the Unity Servers. Please try again'.
  • Error message: 'You seem to be offline while using a Unity Personal license. Your offline grace period has ended and any open projects will now close unless you connect to the internet to confirm your license’
  • How can I check which machines my license is activated on?
  • How do I access read-only source code?
  • How do I activate my Education Grant License?
  • How do I activate my Unity Student or Unity Educator license?
  • How do I activate or return my Unity Industry/ Enterprise license?
  • How do I add a project saved on my computer into the Unity Hub?
  • How do I add a version of Unity that does not appear in the Hub installs window?
  • How do I assign a Unity subscription license seat to a user?
  • How do I claim a Unity license that I purchased through the sales team or a reseller?
  • How do I develop to Xbox® platforms?
  • How do I download Unity?
  • How do I find my license serial number?
  • How do I find my Unity subscription number/ID?
  • How do I manually activate my Unity license?
  • How do I revoke a Unity subscription license seat from a user?
  • How to activate a Unity license via command line on macOS.
  • How to manually activate a Unity license via command line on Windows.
  • I have a Unity Pro/Industry license. Can I assign seats to colleagues in different departments within the same company?
  • I have been asked to provide a log file. Where do I find this?
  • I purchased a new subscription but I can't find it on my account
  • I receive a ‘’Machine Identification Is Invalid For Current License’’ when attempting to activate my license
  • I see the error 'Activation failed: this serial number does not belong to your account’ when attempting to activate through the Unity Hub. What does this mean?
  • I see the error 'It took too long to activate your license'.
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