Activations and Management
- I have a Unity Pro/Industry license. Can I assign seats to colleagues in different departments within the same company?
- I have been asked to provide a log file. Where do I find this?
- I receive a ‘’Machine Identification Is Invalid For Current License’’ when attempting to activate my license
- I see the error 'Activation failed: this serial number does not belong to your account’ when attempting to activate through the Unity Hub. What does this mean?
- I see the error 'It took too long to activate your license'.
- I see the error 'Unable to refresh license. Please try again'.
- I see the error 'You are unable to use Unity Personal...'
- I see the error ‘You seem to be offline while using a Unity Personal license. Connect to the internet to confirm your license. Your offline grace period ends today’ when I open the Hub.
- I see the error, 'Activation failed: please make sure serial number is valid. You can also check the Hub log or contact Unity support.'
- I see the error, 'No active licenses' when I open the Unity Hub.
- I see the error, 'Something went wrong. Please sign in again.' when attempting to sign in to the Unity Hub and Unity ID portal
- I see the error, ‘Activation of your license failed. Try again or contact Unity Support for help’.
- I surely did purchase Industry/Enterprise license in (China, Taiwan, Hong Kong, Macau) and can verify it on ID portal, but my hub can't detect it
- I would like to have more than two activations on my license. What can I do?
- My Pro/ Industry/ Enterprise license shows duplicate activations on the same machine after command line activation
- My Unity license was activated manually and cannot be returned
- Named User licensing (NUL) FAQ
- Offline Unity Industry License not reflected in the organization.
- Resolving "No valid Unity Editor license found. Please activate your license!" Error
- Resolving Unity Industry/Enterprise License Issues After Upgrading to Windows 11
- Unity License Activation Issues on Fedora Linux
- What is a 'Seat'?
- What is a Unity LTS (Long Term Support) version and what can I expect from it?
- What is the Unity Hub?
- Why are the activation and expiration dates of my license incorrect in the Unity Hub?
- Why did I received the e-mail about license discrepancy?
- Why do I see both Serial and Entitlement license types in my Unity account?
- Why does my Unity Hub show Unity Pro even though I have Unity Industry or Enterprise?