Before deleting a Unity organization, ensure no assets, projects, or active Unity Gaming Services subscriptions remain, as deletion is irreversible and won't cancel subscriptions automatically. Only empty organizations without purchases can be deleted by the Billable Owner. Default and publisher organizations cannot be deleted but can be renamed. To delete, go to organization settings and confirm deletion; if errors occur, renaming is a workaround. Users can leave organizations they don't own.
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Important: After your organization is deleted, we may be unable to recover your data. Before proceeding, ensure that you have no assets within the Asset Management section of the organization, no UGS services enabled, and all projects are securely backed up.
Please also note that deleting a Unity organization does not cancel your subscriptions automatically. Please cancel any active subscription before deletion. |
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Cause:
There may be a time when you wish to delete a Unity organization on your account because you have too many or one is no longer in use.
You cannot delete a Unity organization if it has any Asset Store or Unity subscription (previous or current) purchases attached. This feature is only available for organizations with no projects or purchases. Default organizations also cannot be deleted, but a workaround is to rename them.
Organizations can only be deleted by the current Billable Owner. By default, this is the original creator of the organization.
Resolution:
| Important: Before deleting a Unity organization, please ensure that all Unity Gaming Services (UGS) subscriptions have been successfully canceled. Deleting a Unity organization will not automatically cancel these subscriptions and you may still be charged. See the article, 'How to unsubscribe from Unity Gaming Services (UGS)', for more information. |
| Note: For security reasons, publisher organizations cannot be deleted because doing so could affect their credit balance and associated live assets on our Asset store. |
To delete an empty organization (with no projects, purchases, or assets) from your account:
- Navigate to https://cloud.unity.com/account/my-organizations and select the organization you want to delete.
- On the Organization Settings page, scroll down and click Delete organization.
- Select Delete Organization to confirm.
If you see an error after attempting to delete your organization, this usually means it's ineligible for deletion or that you are trying to delete the default organization associated with your Unity ID, which is not permitted by the system. However, a workaround is to rename your default organization.
If the organization does not belong to you, you can leave the organization in the organization’s settings menu.