How do I delete the account owner of my organization?

Symptoms:

• Can I delete the account that created an organization? 
• Can I change the account owner for an organization?

Cause:

Default organizations are connected to the account that created them and the original account owner cannot be deleted directly.

Resolution:

An account owner cannot be deleted if it is the default organization created during account creation.

If the account is accessible and an account manager change is needed, follow the steps to change the email address connected to the Unity account.

• How do I change the email address attached to my Unity account?

If you are the account owner who created the organization, you can delete the users using the information below.

• How do I remove a user from a Unity organization?

More information:

• How do I change the owner of my organization?
• As an owner of an organization, how do I assign user types and roles to members?
• What can Owners, Managers, Users, and Guests do in an organization?

If further assistance is required, please submit an inquiry to the Unity customer experience team.